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Supporting people in South Derbyshire, Derby City, East Staffordshire,
Tamworth and surrounding areas

We can all face issues that seem complicated or challenging and at Citizens Advice Mid Mercia we believe no-one should have to face these problems alone. And that’s exactly why we’re here – to give people the knowledge and the confidence they need to find their way forward – whoever they are and whatever their problem.

We provide free, impartial advice to people living in South Derbyshire, Derby City, East Staffordshire, Tamworth and surrounding areas.

About Citizens Advice Mid-Mercia

Learn about who we are and what we stand for at Citizen’s Advice Mid Mercia.

Our services

View our broad range of services designed to support individuals and families in the area.

Self-help hub

Access advice on a whole host of topics from debt to family and housing.

Work with us

Check out our latest volunteer and paid vacancies.

Partner with us

We are always looking for passionate partners to deliver community projects with, learn more.

All enquiries and appointment requests must be made directly with the British Deaf Association (BDA). Please note that appointments are available on a pre-bookable basis only — no drop-ins are permitted.

When contacting BDA to arrange your appointment, please include:

  • Full name
  • Address (including postcode)
  • Email address
  • Brief description of the advice you need
  • Any relevant documents and income details

To make an appointment please contact the British Deaf Association directly via their BSL helpline service:

Email: England@bda.org.uk
Text: 07526513236