Vacancies
Are you interested in working for Citizens Advice Mid Mercia?
If so, there’s a few key things that you’ll need to know about us:
We’re local and we’re national
We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
We’re here for everyone
Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
We’re listened to
We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
Our Core Values
At CAMM, we also embrace our own organisational CORE values:
Communication
We will be consistent, positive, passionate and listen
Ownership
we will be accountable, make a difference, meet deadlines, keep promises and have solutions
Respect
We will be honest, work with integrity, trust each other, be fair, tolerant and stand for equality
Effective
we will deliver quality, focus on details and be professional
We not only apply our CORE values to our clients accessing our services, but also to our colleagues so that we support each other to carry out our vital roles.
We are passionate about providing opportunities to progress
Staff and volunteers are regularly offered further training and professional development. There is a wealth of training available – both in-house and external – as well as access to Citizens Advice National online and e-learning modules and training tools.
There is also a wealth of knowledge in the team and support and guidance is always close by.
We are a dynamic and ever-changing organisation with new services and teams regularly coming on board.
In summary, CAMM is an inclusive and supportive organisation to work for and if you have a passion for working in the heart of your local community and are driven by making a difference, then we’re the organisation for you.
How to Apply
Please see below our up-to-date list of all current vacancies.
If you wish to apply for any vacancies please complete our online application form (link below) no later than the closing date referred to in an advert.
Please refer to the Candidate Guide to help you on your application journey.
CVs will not be accepted as a substitute for the application form unless specifically stated in the advert description.
If you prefer you can download our application form instead. Once completed please send your application form and diversity monitoring form (optional) via email to staff@citizensadvicemidmercia.org.uk
For more information please read our Candidate Guide.
Current Vacancies
Short Term Intervention Worker
Salary: £26,754
Hours of Work: 12 hours shifts, 4on 4 off
Number of vacancies: 2
Contract: Fixed-term contract with possible extension
Location: Derby, from home and in clients’ homes
Closing Date: when a suitable candidate is found
Full Job Description: STIT Worker.pdf
To Apply: Application form only
Trainee Generalist Adviser
Salary: £23,810 per annum
Hours of Work: 37.5 hours per week
Contract: Fixed-term employment contract until 31 December 2025 with possible extension
Location: Derby, Swadlincote, Tamworth (hybrid)
Closing Date: when suitable candidate is found
Full Job Description: Trainee GA.pdf
To Apply: Application form only
Service Manager (Healthwatch Coventry)
Salary: £31,122 – 33,800 per annum
Hours of Work: 37.5 hours per week (full-time)
Contract: fixed-term until 30 June 2028 with possible extension
Location: hybrid (Coventry)
Closing Date: when a suitable candidate is found
Full Job Description: Service Manager (Healthwatch).pdf
To Apply: Application form only
Low Level Support Service Worker
Salary: £26,203 per annum
Hours of Work: 37.5 hours per week (full-time)
Contract: fixed-term until March 2027
Location: hybrid (Derbyshire)
Closing Date: when a suitable candidate is found
Full Job Description: LLSS Support Worker.pdf
To Apply: Application form only
Legal Aid Supervisor (Housing & Debt)
Salary: £32,000 to £36,000 per annum
Hours of Work: 37.5 hours per week (full-time)
Contract: permanent
Location: South Derbyshire, Derby City and Tamworth
Closing Date: when a suitable candidate is found
Full Job Description: Legal Aid Supervisor JD.pdf
To Apply: Application form only
Trainee Solicitor
Salary: £26,303 to £28,850 per annum
Hours of Work: 37.5 hours per week (full-time)
Contract: fixed-term for 2 years
Location: South Derbyshire, Derby City and Tamworth (hybrid)
Closing Date: when a suitable candidate is found
Full Job Description: Trainee Solicitor.pdf
To Apply: Application form only
Outreach Energy Adviser
Salary: £23,810 FTE pro rata
Hours of Work: 22.5 hours per week
Contract: fixed term until 31/03/2026
Location: hybrid with outreach venues in Tamworth and East Staffs
Closing Date: when a suitable candidate is found
Full Job Description: Outreach Energy Adviser JD.pdf
To Apply: Application form only
Housing and Debt Telephone Caseworker
Service:Specialist Telephone Advice Service
No of positions: 5
Salary: £26,132 to £28,057 per annum
Hours of Work: 40 hours per week
Contract: fixed-term until 31 Aug 2028
Location: Derby City
Closing Date: when a suitable candidate is found
Full Job Description: H&D Telephone Caseworker JD.pdf
To Apply: Application form only
Start Date: no later than 4th August 2025
Regional Energy Lead/Energy Adviser
Salary: £23,810 per annum
Hours of Work: 37.5 hours per week
Contract: fixed-term until 31/03/2026
Location: hybrid with outreach venues around Staffs
Closing Date: when a suitable candidate is found
Full Job Description: Regional Energy Lead JD.pdf
To Apply: Application form only
Start Date: as soon as possible
Business Development Manager
Salary: £40,000 – £45,000 per annum
Hours of Work: 37.5 hours per week
Contract: permanent
Location: hybrid
Closing Date: 25 July 2025
To Apply: CV and cover letter to staff@citizensadvicemidmercia.org.uk
Bid Writer
Salary: £29,353 – £32,362 per annum
Hours of Work: 37.5 hours per week
Contract: permanent
Location: hybrid
Closing Date: when a suitable candidate is found
To Apply: CV and cover letter to staff@citizensadvicemidmercia.org.uk
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
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