There are times when we work with you, using a Watching Brief approach, also known as Non-Instructed Advocacy, where we measure 8 domains to a quality of life, to make sure that you are being cared for in the best possible way, and with your preferences taken in to account, and your rights protected.

This is when you are unable to give us permission to support you, but others’(usually professionals such as social workers or hospital consultants) involved in your care and treatment believe your right to an independent advocate, is appropriate and necessary.

We do this by getting to know you as well as possible; from you, your health and social records, care plans, health passports, speaking to other professionals who know you, learning from your loved ones and understanding your usual home environment.