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Skills and Training Opportunities:

We provide FREE training courses available to unpaid carers in Derby City. These will help you to gain new essential skills whilst being able to share knowledge and experiences with other carers.

Here are some of the skills and training courses we offer throughout the year:

– Emergency planning
– First aid
– Manual handling
– Welfare rights

First Aid Training – What is First Aid?

First Aid Kit Essentials | What your first aid kit needs to include

First aid is the medical term used to describe the immediate assistance given to a person suffering a minor or major injury or sudden illness. There are five main aims of first aid:

  1. Preserve life;
  2. Prevent an illness or injury from worsening;
  3. Promote recovery;
  4. Pain relief;
  5. Protecting the unconscious.

These can be remembered as the ‘5 Ps.’ It can include anything from performing cardiopulmonary resuscitation (CPR) to applying a plaster to a cut or fashioned a sling to support an injured arm. First aid is conducted either to solve a minor injury or illness (so cleaning a cut and putting on a plaster) to keeping a person safe and alive whilst an ambulance is being called.
It can be a scary time when a person injures themselves or suddenly falls ill. It is therefore a good idea to be as prepared as possible and to enrol on a course that can provide you will the skills to cope during an unexpected accident or medical emergency.
The team at Universal Services for Carers therefore believe that it’s our duty to ensure carers are as prepared as possible for such circumstances and that knowing first aid will help them deliver the best and safest care they can.
Our free first aid training courses will therefore provide you will the following essential skills:

  • Dealing with cuts, scrapes, grazes, burns, scalds and other minor injuries
  • Managing various types of eye injuries
  • Immobilising fractures, sprains and joint sprains
  • Preventing choking
  • Stopping excessive bleeding
  • Helping unconscious patients
  • Performing CPR
  • Knowing the recovery position

Our courses are designed to give you the knowledge and confidence to manage emergency situations and to keep the person you care for safe during an episode of injury or illness whilst you wait for the emergency services to arrive or in the interim before a medical appointment.

We have First aid booked in till March 2024. Here are the dates for the times and dates of the sessions:

  • 13:00rs on Wednesday 11th January 2023
  • 13:00hrs on Tuesday 14th March 2023
  • 10:00hrs on Thursday 11th May 2023
  • 10:00hrs on Wednesday 13th September 2023
  • 10:00hrs on Tuesday 16th January 2024
  • 10:00hrs on Friday 15th March 2024

You can also request your free first aid booklet and or a first aid kit from our help-line. See below for more details.
If you are interested in a particular subject, we can organise the workshop. Just call us to see how we can help.


To learn more about our training opportunities sign up to our newsletter ‘Carers Monthly’ and Facebook page or simply contact us on: 01332 22877 or Email:

Skills and Training – currently via telephone and Zoom:

Digital Awareness - Over telephone or Zoom - Anytime by appointment.

To ensure carers have the skills to access and use the Internet freely and safely. Gain more confidence online!

First Aid - request your FREE First Aid booklet

To ensure carers know what action to take in emergency medical situations.

Call our help-line to request your FREE First Aid booklet and we will post it right out to you.

Manual Handing crib sheets - request your FREE manual handling crib sheets

Call our help-line to request your FREE manual handling crib sheets, which cover all possible areas of manual handling – from helping someone to eat and drink, to helping bathe the person you care for, change dressings and give intimate care. 

Just give the help-line a call and we will work with you to understand you caring role and post the crib sheets that will be of the most use to you. Remember, manual handling advice is essential to ensuring you can deliver the safest and most effective care you can.


Contact Us

If wish to contact the service for information and advice, to book onto a well-being activity or training event, or to enquire about a Carers Conversations, drop-ins, or peer support, you can do so in the following ways:

Stuart House, Green Lane, Derby, Derbyshre, DE1 1RS

09:00-17:00, Mon-Fri, excluding public holidays