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Vacancies

Are you interested in working for Citizens Advice Mid Mercia?

If so, there’s a few key things that you’ll need to know about us:

We’re local and we’re national

We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.

We’re here for everyone

Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

We’re listened to

We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

Our Core Values

At CAMM, we also embrace our own organisational CORE values:

Communication

We will be consistent, positive, passionate and listen

Ownership

we will be accountable, make a difference, meet deadlines, keep promises and have solutions

Respect

We will be honest, work with integrity, trust each other, be fair, tolerant and stand for equality

Effective

we will deliver quality, focus on details and be professional

We not only apply our CORE values to our clients accessing our services, but also to our colleagues so that we support each other to carry out our vital roles. 

We are passionate about providing opportunities to progress

Staff and volunteers are regularly offered further training and professional development. There is a wealth of training available – both in-house and external – as well as access to Citizens Advice National online and e-learning modules and training tools. 

There is also a wealth of knowledge in the team and support and guidance is always close by.

We are a dynamic and ever-changing organisation with new services and teams regularly coming on board. 

In summary, CAMM is an inclusive and supportive organisation to work for and if you have a passion for working in the heart of your local community and are driven by making a difference, then we’re the organisation for you.

We are a Disability Confident Employer

Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers. 

How to Apply

Please see below our up-to-date list of all current vacancies.

If you wish to apply for any vacancies please complete our online application form (link below) no later than the closing date referred to in an advert.

Please refer to the Candidate Guide to help you on your application journey.

CVs will not be accepted as a substitute for the application form unless specifically stated in the advert description.

If you prefer you can download our application form instead. Once completed please send your application form and diversity monitoring form (optional) via email to staff@citizensadvicemidmercia.org.uk

For more information please read our Candidate Guide.

Current Vacancies

Trainee Generalist Adviser

Salary: £22,308

Hours of Work:  37.5 hours per week

Contract: Fixed-term employment contract until 31 March 2025 with possible extension

Location: providing support across offices in Church Gresley, Derby City, and Tamworth; and includes possible remote working

Closing Date: when a suitable candidate is found

Full Job Description: Trainee Generalist Adviser.pdf

To Apply: Application form only

Short-term Intervention Worker

Salary: £26,754 p/a

Hours of Work: 12-hour shifts (4 on – 4 off)

Contract: Fixed-term contract until 30 August 2024 (Possible extension depending on funding )

Location: Travelling around Derbyshire and Derby City; Office base – Derby City, South Derbyshire and working from home.

Closing Date: when a suitable candidate is found

To Apply: CV and cover letter to be sent to staff@citizensadvicemidmercia.org.uk

Help to Claim Adviser

Salary: £22,308 pa

Hours of Work:  37.5 hrs per week (Part-time hours considered)

Contract: fixed term until 31.03.2025 possible extension subject to funding

Location: Hybrid

Closing Date: when a suitable candidate is found

Full Job Description: Help to Claim Vacancy.pdf

To Apply: application form only

Assessor

Salary: £22,308

Hours of Work:  37.5 hours per week

Status: Fixed-term contract until 31 March 2025 with possible extension

Location: predominantly based at Derby DE1 1RS, and other offices in Church Gresley and possibly remote working as required

Full Job Description: Assessor.pdf

Closing Date: when the suitable candidate is found

To Apply: Application form only

Low Level Support Service Worker

Salary: £26,203

Hours of Work:  37.5 hours per week

Status: Fixed-term contract until 31 March 2027 with possible extension

Location: from home and within the specific location / community. Role may involve working/traveling across Derbyshire and occasionally beyond.

Full Job Description: LLSS Support Worker.pdf

Closing Date: when the suitable candidate is found

To Apply: Application form only