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Useful to Know

Useful to Know:

Being prepared and knowing who to turn to should you need help or support relieves a lot of stress and anxiety and can make you feel more confident in your caring role. To help you do this, we have compiled a list of services in Derby that may be useful to know about:

Derby City Care Line – the out-of-hours emergency social work service for people living in or visiting Derby.
It operates: Monday to Friday, 5pm to 9am; on weekends and Bank Holidays – 24 hours a day.
Contact Care Line by:
telephone: 01332 956606
minicom: 01332 785642
text: 0789 0034081 (for Deaf people only)
fax: 01332 786965 


• Alzheimer’s Society – national support for Alzheimer’s:  
• Aquarius – Derby Drug and Alcohol Recovery Service:  
• Autism Information and Advice – support for Derbyshire County individuals with Autism:  
• Carer Support for Derby City Older Adults:  
• Carer Support for Derbyshire County Older Adults:  
• Carer Support in Derbyshire County:  
• Carers UK – national support for carers across the UK:  
• Chronic Pain Clinic Derby Hospital – support for individuals living with chronic pain in Derby:  
• Derby City Council – information about support available for carers: 
• Derbyshire Chronic Pain Support Group – A like-minded community for people suffering from chronic pain in and around Derby:  
• Derby City Dementia Support Service – support for carers and individuals living with dementia:  
• Derbyshire Healthcare Foundation Trust – a handbook for Carers and Families:  
• Derbyshire Healthcare Foundation Trust – information for carers and families, specifically during the COVID-19 pandemic:  
• Derbyshire LGBT – support for members of the LGBTQ+ community across Derbyshire –
• Derbyshire Mind – mental health support in Derbyshire:  
• Disability Direct – Derby support for Learning Difficulties:  
• Joined Up Care Information (Derbyshire wide):  
• Karma Nirvana – support for victims of honour-based abuse and forced marriage:  
• Living Well With Autism – support for Derby City individuals living with Autism:  
• Making Space – Derby dementia support:  
• Mankind Initiative – support for male victims of domestic abuse:  
• Men’s Advice Line – support for male victims of domestic abuse:  
• One Advocacy – mental health and mental capacity advocacy support within Derby City:  
• Rebuild Project – support for victims of human trafficking and modern slavery:  
• The Samaritans – crisis support:  
• Widowed and Young – support for young people who are widowed  
• Women’s Work – health and well-being support for disadvantaged and vulnerable women:  
• Young Carers Support & Advice – young carer support: 

Contact Us

If wish to contact the service for information and advice, to book onto a well-being activity or training event, or to enquire about a Carers Conversations, drop-ins, or peer support, you can do so in the following ways:

Stuart House, Green Lane, Derby, Derbyshre, DE1 1RS

09:00-17:00, Mon-Fri, excluding public holidays

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