Citizens Advice Mid Mercia

Advocacy

Advocacy support for Derby City

What do we do?

At ‘One Advocacy’, we are led by the people who we support.

We are a rights based independent charity. Our services are free and confidential.

We can help you to understand your rights, and to feel empowered to act upon them.

We provide specialist independent advocacy support focused on one-to-one, issue based advocacy services.

One Advocacy provides the Independent Mental Capacity Advocacy service (IMCA) including the Relevant Persons Paid Representative Role under the Deprivation of Liberty Safeguards, the Independent Mental Health Act Advocacy service (IMHA), Care Act, NHS Complaints and Specialist Advocacy in Derby City.

At One Advocacy, we work with…

The following acts:

– Care Act (2014)
– Mental Capacity Act (2005)
– Mental Health Act (2007)
– Human Rights Act (1998)

As well as various social and health care Acts/Bills and Amendments, including local government and NHS policies.

It can be difficult and feel exhausting when we believe we are not being listened to, and when we feel that what’s important to us, isn’t being taken seriously by others.

Sometimes we don’t have the words to say what we want and how we feel, especially when decisions are being made about our health and social circumstances.

We can help by taking the time to understand you and your situation, We will explore options with you and give you as much or as little support as you want. 

We will only act with your permission (consent), and we do not share your information with anyone that you haven’t agreed to (unless we become aware of any risk to yourself and/or others incl. illegal acts.).

We won’t tell you what to do, or take over when you want to do things for yourself.

We will not judge you and your lifestyle choices, and we will not tell you whether something is right or wrong, good or bad.

Our Mission & Values

Quality

We hold a Quality Performance Mark (QPM), which is the only quality mark awarded to organisations that provide independent advocacy, and that can show they provide excellent services, as stated within the QPM standards and The Advocacy Charter.

Safeguarding

Advocacy is, in itself, a safeguard for you, to ensure your rights and lifestyle choices are protected and upheld. We work to ensure that you and those around you, are safe from harm and abuse, when you are at your most vulnerable.

Our Mission & Values

Empower you to use your voice, to protect the vulnerable and achieve positive outcomes. We also, empower you to use your voice, protect the vulnerable and achieve positive outcomes

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